Commerce

Insights and trends in E-Commerce

Commerce Weekly News: CW 41

Overview of the latest news #Strategy Review of the K5 This year's K5 Future Retail Conference took place in Berlin in July. Those who were unable to...

Commerce Weekly News: CW 40

Overview of the latest news #Strategy "The battle between online and offline has long been decided" Customer centricity is one of the most important success factors in...

Presentation Afra Gloria Müller, mgm: Customer Orientation in Process Management

"Listen to your customers and pay attention to their needs. The goal is to hear the voice of the customer." Have you spent the last...

Lecture David Mertin, holidaycheck: Ship ahoi – Digitalization in the cruise industry

"Inspire, guide, transparent, simple, safe, everywhere." Cruises are booming. In 2017, more than 2.7 million Germans booked a cruise and spent almost 4 billion euros...

Lecture Marcus Franke, Coca Cola (CCEP): Digital transformation as the core of IT strategy

"Everything that can be automated will be automated. Everything that can't be automated will be extremely valuable."

Lecture Frank Roth, Klosterfrau: How can tradition and digitisation be combined?

"Health is no longer the opposite of illness, but an awareness of the balance of individual life energy." In order to position a traditional company...

Lecture Benedikt Jost, mgm: Agiler Mumpitz?!

"The change from an existing stable state to an agile stable state is rubbish." The journey to an agile organization has its pitfalls - and...

Lecture Marcus Warnke, mgm: Complexity is the enemy?! Sometimes, sometimes not.

"You have to check exactly which domain you are in beforehand in order to remain able to act sustainably." Marcus Warnke, Manager at mgm consulting partnersOptimization is so '90s', finds... wants to allow complexity, redesign cooperation, instigate cultural change Refreshing perspectives with which organizations can shape their path to digital transformation.

Lecture Prof. Ulrich Weinberg, Hasso Plattner Institute: Digitization is Team Sport

"The machines are networked, but people's minds are in a highly competitive mode that significantly hampers networking."